Privacy Policy
The it List ("we," "us") is committed to protecting your privacy. This policy explains what personal information we collect, how we use it, and your rights.
Information We Collect
Contact details — name, address, phone number, email address
Property access information — where relevant to providing our services (keys, alarm codes, access instructions)
Payment information — for invoicing purposes (we do not store full card details)
Communication records — emails, messages, and enquiry details you send us
How We Use Your Information
We use your information only to:
Provide and manage the services you've booked
Communicate with you about bookings, invoices, and service updates
Comply with legal and contractual obligations
Improve our services
We do not sell your personal information to third parties, and we do not use it for marketing purposes without your consent.
Sharing Your Information
We only share your information where necessary — for example, with a specific contractor carrying out a job at your property, or where required by law. We do not share your details with third parties for their own marketing purposes.
How Long We Keep Your Information
We retain personal information only for as long as necessary to provide our services and meet legal/accounting obligations (typically up to 6 years for financial records, in line with HMRC requirements).
Your Rights
Under UK data protection law, you have the right to:
Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your information, where applicable
Object to or restrict certain uses of your information
To exercise any of these rights, contact us at hello@theitlist.uk.
Cookies
Our website may use cookies for basic functionality and analytics. You can control cookie preferences through your browser settings.
Changes to This Policy
We may update this policy from time to time. The current version will always be available on this page.
Contact Us
If you have any questions about this policy or how we handle your information, contact us at hello@theitlist.uk or 07951 996236.
You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe your data protection rights have been breached.