Home & Lifestyle Concierge

Stacks of folded white mattress pads or bedding on a carpeted floor against a wooden-paneled wall.

Support behind the scenes, so you don't have to think about it. From key holding and regular property checks to contractor oversight, errands, and welcome-home preparation — as much or as little support as you need.

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What We Offer

A cozy room corner with a wooden armchair draped with a cream blanket and cushion, a large standing floor lamp, and a colorful curtain by a window.

What's Included

  • Key holding & regular property checks — routine visits to confirm everything's as it should be

  • Contractor & delivery oversight — someone on-site when you can't be, for a repair, an inspection, or a delivery

  • Errands & bookings — from restaurant reservations to sourcing something specific for a client or your own home

  • Welcome-home preparation — heating on, groceries in, fresh flowers, ready for your return

Two Ways to Use This Service

  • Essential — key holding and regular property checks only, for owners who mainly want peace of mind that everything's fine while they're away

  • Full Concierge — the complete service above, for owners who want genuine hands-off support across everything

Who This Is For

Second homeowners who aren't in the property full-time, frequent travellers, busy professionals who simply don't have bandwidth for the logistics of running a home, and anyone who values having one trusted point of contact rather than coordinating everything themselves.

Frequently Asked Questions

  • Essential covers key holding and property checks only. Full Concierge adds contractor oversight, errands, and welcome-home preparation — a genuinely hands-off service rather than just peace-of-mind checks.

  • This is agreed based on your needs — weekly, fortnightly, or tied to specific events (after a storm, before a return date).

  • Full Concierge works best as an ongoing arrangement since it's genuinely responsive to your schedule, but get in touch to discuss a one-off need — we're happy to talk it through.

  • Not at all — many clients use it alongside their primary residence, particularly when travelling frequently for work or simply short on time.

  • Keys and access details are held securely and used only to provide the agreed service — never shared with any third party.

  • Midhurst • Petworth • Haslemere • Hindhead • Chichester • Pulborough • Surrounding West Sussex, Hampshire & Surrey